Our Services
Three services. Fixed prices. Administrative scope only.
Each service is scoped, priced and agreed in writing before work begins. No open-ended billing, no advisory opinion, no surprises.
← Back to HomeOur Approach to Records Work
All three Bridgenest services share the same underlying method: we establish what paperwork exists, give it a consistent structure, create a reliable digital copy where needed and then maintain that structure over time if the household wants it.
The scope of every engagement is administrative. We work with the surface of documents — their categories, file names, storage locations and dates — without entering into the contents or the decisions those contents may inform. That distinction is noted at the start of every engagement and maintained throughout.
We work in the household, not remotely. All visits are in-person at the client's address, which keeps originals in the home and allows family members to participate in the process as much or as little as they prefer.
Written scope first
In-home appointments
Fixed RM pricing
Administrative scope only
Service 1 — Document Gathering Checklist Session
RM 560 · Single appointment
A two-hour appointment that produces a written checklist of the documents a household is assembling, organised by category, with a plain-language note beside each item explaining in general terms what that document usually is and where copies are commonly obtained. The session works with organisation and public information only and offers no view on any household's own circumstances.
Suitable for families starting from a pile of unsorted papers or those who have never taken a systematic approach to their household filing.
What is included:
- The written checklist in printed and digital form
- A labelled folder set for physical documents
- A glossary of common document terms
- A sources card listing relevant official Malaysian public information contacts
- A short written summary sent to the household by email afterwards
The session, step by step:
RM 560
Book This SessionService 2 — Scanning, Indexing & Backup Setup
RM 1,690 · Two visits over approx. three weeks
A full digitisation service delivered over two visits. Papers are sorted, scanned at archival resolution, given consistent file names, indexed in a searchable spreadsheet and stored in a protected digital archive with two independent backups, one of which stays with the household. Originals are returned in labelled folders with a printed index inside the front cover.
Scope covers up to 800 pages. A handover session trains two family members so the system does not depend on one person going forward.
What is included:
- Sorting, scanning and archival-resolution output (up to 800 pages)
- Consistent file naming and searchable spreadsheet index
- Two independent digital backups
- Originals returned in labelled folders with printed index
- Handover session for two family members
The process, visit by visit:
RM 1,690
Book This ServiceService 3 — Annual Records Stewardship Retainer
RM 4,560 · Twelve-month arrangement
A twelve-month custodial arrangement in which the household's family paperwork is kept current without ongoing effort on their part. The retainer covers monthly filing of anything new, quarterly index reviews, refreshed backups, calendar management for recurring administrative dates, updates to the written procedures note and coordination of appointment logistics with independent professionals the family engages directly.
The service is administrative and never speaks for the family. The retainer is renewable annually and can be reviewed or cancelled at any quarter with written notice.
What is included over twelve months:
- Monthly filing of new documents
- Four quarterly index reviews and backup refreshes
- Calendar upkeep for recurring administrative dates
- Ongoing updates to the written procedures note
- Appointment coordination with other professionals (administrative only)
- A named contact person from the start of the engagement
- A year-end summary file
Monthly rhythm:
RM 4,560 / year
Enquire About the RetainerWhich Service Fits Your Household?
| Feature | Checklist RM 560 |
Scanning & Index RM 1,690 |
Annual Retainer RM 4,560 |
|---|---|---|---|
| Written category checklist | |||
| Labelled folder set | |||
| Archival-resolution scanning | — | ||
| Searchable digital index | — | ||
| Two independent backups | — | ||
| Family handover session | — | ||
| Monthly filing & calendar upkeep | — | — | |
| Named contact person | — | — | |
| Year-end summary file | — | — | |
| Best for… | Households starting from scratch or wanting a first overview | Families ready to digitise and create a permanent archive | Households wanting ongoing management without personal effort |
Standards Applied Across All Services
PDPA Compliance
All work is conducted with reference to Malaysia's Personal Data Protection Act 2010. Client data is used solely for service delivery and is not shared with any third party.
Written Scope for Every Engagement
A written scope document is prepared before every engagement. Both parties sign off on what is included, what is not and what the deliverable looks like before any work begins.
Originals Stay in the Home
Original documents are never removed from the household. They are handled during scheduled in-home visits and remain in the client's possession throughout and after each engagement.
Reproducible Method
File naming conventions, folder structures and index formats are documented and consistent across all clients, making the system reproducible by any family member after handover.
No Advisory Opinion
Bridgenest does not comment on the contents of any document or provide guidance on legal, financial, medical or estate-planning matters. All opinions on document meaning or implication are redirected to appropriate professionals.
One Working Day Response
All client enquiries are acknowledged within one working day. Appointment details are confirmed in writing before every visit. Retainer clients have a named contact person who knows their household's records history.
Pricing — Fixed in Ringgit Malaysia
Service 1
Checklist Session
RM 560
One-time, single appointment
- Two-hour in-home appointment
- Written checklist (print + digital)
- Labelled folder set
- Glossary + sources card
- Written summary by email
Service 2
Scanning & Index
RM 1,690
Two visits over approx. three weeks
- Up to 800 pages scanned
- Searchable spreadsheet index
- Two independent backups
- Originals returned in labelled folders
- Handover session for two members
Service 3
Annual Retainer
RM 4,560
Twelve-month arrangement
- Monthly filing
- Quarterly reviews + backup refresh
- Calendar management
- Named contact person
- Year-end summary file
Not sure which service fits your household?
Write to us with a brief description of your situation and we will suggest the right starting point. There is no obligation attached to that conversation.
Get in Touch